FAQ's
Frequently Asked Questions (FAQs)
Q.1 Do you offer Cash on Delivery?
Ans : Yes. We offer Cash on Delivery (COD) across the UAE.
Q.2 Do you provide Free Shipping?
Ans : Yes. We offer Free Shipping on eligible orders within the UAE.
Q.3 How long does delivery take?
Ans : Orders are usually delivered within 5–10 business days.
Q.4 How can I track my order?
Ans : Once your order is shipped, you will receive tracking information via email or SMS (where available).
Q.5 Can I cancel my order?
Ans : Yes. Orders can be cancelled before they are shipped. Please contact us as soon as possible.
Q.6 What if I receive a damaged product?
Ans : Please contact us within 48 hours of delivery with photos of the damaged item, and we will assist you with a replacement or refund.
Q.7 How can I contact customer support?
Ans : You can reach us anytime by emailing: